Privicy policy

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    Data Protection Notice and Privacy Statement

    In order for CoinFalcon Limited to pay out monetary amounts, users must provide CoinFalcon Limited with the relevant personal data.

    By using the payout function on the coinfalcon.com website and by providing your data and confirming the data protection notice, you consent to the use of your data to the extent described in this statement.

    The office responsible in accordance with the data protection laws is:

    CoinFalcon Limited
    160 City Road,
    London EC1V 2NX,
    United Kingdom

    Use of cookies

    The coinfalcon.com website uses so-called cookies at several locations. Cookies are small text files which your Internet browser files and stores on your computer in accordance with the local settings. The cookies contain information about use of the website. Their purpose is to enable the use of the website and make it more user-friendly. Most of the cookies used are so-called "session cookies".

    These are automatically deleted after the end of your visit. Please check the settings of your Internet browser for this (e.g. Firefox, Internet Explorer, Chrome, Opera, Safari). Your Internet browser will also give you the option of regulating the use of cookies or deactivating cookies entirely.

    Collection of personal data within the context of the payout procedure

    As a general rule, we only collect personal data to the extent that you disclose them to us. When using the payout function, we request the following data from you:

    Under "Add a bank account":

    • Receiver
    • IBAN
    • BIC

    These are mandatory disclosures, without which a payout is not possible. By entering your personal data in the form, confirming this data protection notice by inserting a tick in the designated field and confirming the purple "Save Account” button, you are consenting to CoinFalcon Limited collecting, saving and using this data.

    Under “Identification Information”:

    • First name
    • Last name
    • Date of birth
    • Country of birth
    • Address
    • City
    • Zip Code
    • Nationality
    • State/Province
    • Country of residence

    These are mandatory disclosures, without which a payout is not possible. By entering your personal data in the form, confirming this data protection notice by inserting a tick in the designated field and confirming the purple "Save Identification Information” button, you are consenting to CoinFalcon Limited collecting, saving and using this data.

    Under “Proof of identity”:

    In order to verify your identity it’s necessary to upload an official document issued by the government:

    Possible documents are:

    • Driving license
    • Personal ID
    • Passport

    By uploading this document and confirming this data protection notice by inserting a tick in the designated field and confirming the purple “Upload document” button, as well as confirming the consent you are consenting to CoinFalcon Limited collecting, saving and using this data for the purpose of the payout of funds.

    Under “Proof of residency”:

    In order to verify your address and residency it is necessary to submit evidence (not older than 3 month) by means of one of the following documents:

    • Health insurance bill
    • Tax assessment
    • Telephone bill
    • Mobile phone bill
    • Monthly electricity bill
    • Proof of residence

    By uploading this document and confirming this data protection notice by inserting a tick in the designated field and confirming the purple “Upload document” button, as well as confirming the consent you are consenting to CoinFalcon Limited collecting, saving and using this data for the purpose of the payout of funds

    Storage location, Encryption

    The storage location is situated within the European Union on an encrypted server. Dates and documents will be stored encrypted. Storage does not take place in third countries.

    Use of personal data

    CoinFalcon Limited uses your data to facilitate use of the payout service and authentication of the payment recipient.

    Disclosure of personal data to third parties

    Disclosure to third parties only takes place if this is necessary for the payout, e.g. to the banks involved, unless a legal obligation exists for disclosure or you explicitly consent to the disclosure.

    Right to information

    You have the right at any time to request information about your personal stored data, its origin and recipients, as well as the purpose of storage. You can obtain information about the stored data at: [email protected]

    Revocation of your consent, deletion of data

    You can revoke your consent to data storage at any time with future effect. Furthermore, you can request deletion of your data, provided that these data are not required to fulfil a purpose or a retention duty exists for legal reasons. For this purpose, please contact us at: [email protected]

    Other questions about data protection

    If you have further questions that were not answered by this data protection notice or if you require in-depth information about a point, CoinFalcon Limited will be happy to answer relevant questions at any time. For this purpose, please contact us at: [email protected]

    If you have another questions

    Feel free to ask us, direcly on [email protected] or by our form